Water Heater Service
No hot water is a disruption we don't accept. Same-day replacement available for tank and tankless systems from Rheem, Navien, Bradford White, and Rinnai.
- Repair & Maintenance
- Tankless Installation
- Same-Day Replacement
Since 1998, homeowners and businesses across the Greater Seattle Area have turned to Cascade for licensed technicians, upfront pricing, and work done right the first time — every time.
In an industry where trust is everything, we've earned ours one job at a time. From Ballard to Bellevue, Tacoma to Everett — here's what Seattle actually says about Cascade.
Journeyman plumbers on every job. No subcontractors, no shortcuts.
Your home and property are fully protected from the moment we arrive.
Born and raised in Seattle. We live here, work here, and answer to our neighbors.
Our work is guaranteed for a full two years. That's double the industry standard.
Whether it's three in the afternoon or three in the morning, a dripping faucet or a sewer line replacement, we have the crew, equipment, and experience to handle it — today.
No hot water is a disruption we don't accept. Same-day replacement available for tank and tankless systems from Rheem, Navien, Bradford White, and Rinnai.
Recurring clogs, slow drains, or full sewer backups. Camera inspection and hydro-jetting that actually resolve the issue — not just push it downstream.
Sky-high water bill, warm spots on the floor, or foundation moisture. Our acoustic leak detection finds hidden water leaks without destroying your home.
Pipes burst, toilets overflow, and problems don't respect business hours. Our on-call team is dispatched within minutes — rain, snow, sleet, or Seattle drizzle.
Building your dream kitchen or master bath? We partner with homeowners, contractors, and designers for installs that meet spec the first time and last for decades.
From single-tenant retail to 400-unit apartment complexes, our commercial division delivers scheduled maintenance, capital projects, and tenant turnover at scale.
You've seen the other guys — late windows, dirty boot prints, surprise add-ons, and a repair that only lasts until they drive off. We built Cascade to be the plumbing company we'd want in our own homes.
We quote the job before we pick up a wrench. No hourly games, no "while we're here" upsells, no sticker shock when the invoice arrives. What we quote is what you pay.
Every truck is staffed by a WA-licensed journeyman plumber with a minimum of 8 years in the field. Apprentices tag along to learn — never to touch your plumbing unsupervised.
If we say we're there in an hour, we're there in an hour. Late arrivals get discounted — and we don't inflate emergency rates because your pipe happened to burst at 2am.
Boot covers, drop cloths, and a post-job walkthrough with every service. If we make a mess, we clean it. If something breaks during the repair, we fix it — no argument.
Double the industry standard. Parts fail. Workmanship gets tested. If anything we serviced or installed has an issue within 24 months, we're back — on our dime.
Founded in Ballard in 1998 by a third-generation Seattle plumber. Our kids go to your schools, our spouses shop at your stores, and we answer to this community — not an out-of-state HQ.
With four dispatch locations across Puget Sound and technicians living throughout the region, we're closer than you think. Most service calls hit your driveway within the hour.
Not on the list? We probably still serve your neighborhood. Give us a call — we're happy to confirm same-day availability for your ZIP code.
We've refined our process over 18,500+ jobs to make hiring a plumber feel as smooth as it should. Here's exactly what happens from the moment you reach out.
Call us at (206) 555-0147, submit the form below, or shoot us a text. A real human (not a bot, not an IVR) picks up in under 30 seconds and gets the basics: what's wrong, where you are, and how quickly you need us.
You get a precise 1-hour arrival window and the name and photo of your assigned journeyman. We send SMS alerts when the truck is 15 minutes out so you're never stuck waiting around.
Your tech inspects the issue thoroughly — camera lines, pressure tests, whatever it takes. Then they walk you through the problem, present options in plain English, and give you a written, fixed price before any work starts.
Approval given, the work begins. Fully stocked trucks mean 93% of jobs are completed the same day. Boot covers, drop cloths, and clean-up are standard — not add-ons.
You get a full walkthrough of what was done, photos of the finished work, and a straightforward invoice. Then we back it all with our two-year warranty — so you can sleep easy.
No paid testimonials, no incentivized reviews. These are unfiltered from Google, Yelp, and Angie's List — selected because they capture exactly who we aim to be on every single job.
Google ReviewOur water heater went out on a Saturday night in January — classic Seattle timing. I called three companies and Cascade was the only one that didn't try to charge me a $250 "emergency fee" just to show up. Marcus was at our door in 45 minutes, had a new tankless unit installed by mid-afternoon, and left our basement cleaner than he found it. The price was exactly what he quoted. We'll never call anyone else.
Angie's List · Super Service Award WinnerGot three quotes for a collapsed sewer line under our driveway. Cascade came in $3,400 below the highest bid and their solution was actually better — trenchless pipe lining instead of full excavation. They showed up with a crew of four, finished in two days instead of the three they promised, and our landscaping was untouched. The city inspector even said it was one of the cleanest installs he'd seen all year. These guys are the real deal.
Yelp · 5 StarsOur water bill tripled overnight and two other plumbers couldn't find the leak — one even wanted to jackhammer our entire concrete slab on a guess. Cascade sent a technician with acoustic equipment who pinpointed the exact spot under our hallway in 20 minutes. One small cutout, one pipe repaired, and our slab is back to normal. Worth every penny for the peace of mind alone.
LinkedIn RecommendationI manage 218 units across Redmond and Kirkland and I've worked with virtually every plumbing outfit on the Eastside. Cascade's commercial division is consistently faster, more professional, and more thorough than anyone else. Their preventive maintenance program has cut our emergency calls by 60% in the first year. The tenants thank me — and more importantly, the owners thank me.
Houzz · Best of Service 2025We did a full kitchen tear-out and our general contractor recommended Cascade for the rough-in and fixture install. I can't speak highly enough of them. Everything was perfectly aligned with our designer's specs, they caught three issues in the original plan that saved us costly reworks, and they coordinated flawlessly with the tile and cabinet teams. Absolute professionals from start to finish.
Burst pipe flooding your basement? Toilet that won't stop running? Sewer backing up into your shower? This isn't a DIY moment. We have journeyman plumbers on the road right now, within minutes of most Seattle neighborhoods.
Fill this out and we'll call you back within one business hour — usually faster. If this is an emergency, save the form and call us directly for immediate dispatch.